Data-driven Human-centered Design
Data-based Strategy
Designed and conducted user research, turned insights into actionable solutions, and led the recommendations for the digital transformation of 8 websites associated with the National Institute of Health (NIH).
Forward-thinking Leadership
Change Management
Led extensive change management efforts across industries with a focus on human-
centered design, alignment to organizational values, and strengths-based leadership.
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Innovation and Systems Thinking Customization
Organizational Culture
Enhanced organizational capacity across industries by creating and delivering customized learning experiences, training on emerging technologies, and providing leadership coaching, fostering a culture of continuous learning.
Experience Designer: XD, LxD, XM
Expertise in qualitative data collection and analysis led to the creation of interactive, personalized experiences that fostered a sense of wonder, discovery, curiosity, and inquiry.
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SXSW EDU Advisory Board
Serving on the global Advisory Board for SXSW EDU for the 6th year with a key role being the strategic evaluation of conference submissions based on established criteria.
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Product Certification Rubrics
Collaborated with edtechequity.org,
AI experts, educational leaders, and AI researchers to create the competency-based rubrics for the edtech product certification on mitigating bias in AI.
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Escape/Puzzle Rooms
Designed, created, and managed Puzzle (Escape) Rooms at Airbnbs, hotels, conferences, and public school district locations. Strategic thinking was essential to the design, development, monitoring, and continuous improvement, as it layered one experience upon another.​​
Edtech Product Development
Created the tools for products to self-assess how well their products supported learner variability. Applied learning sciences research to help companies audit existing products, then design and develop additional features to support the whole learner across the lifespan.
Competency-based Evaluation
Faculty for the Masters programs of Western Governors University's Teachers College, focusing on evaluating capstones and research using specific feedback criteria to support adult learners.
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UX Researcher & Strategist
Designed and led user research to then
lead the iterative design and
transformation of products (digital and physical) across industries: publishing, government, healthcare, consumer services, and both PK-12 and higher education.
Programming Advisor/Evaluator
Programming advisor, conference strategic planner, and/or session evaluator for the annual events of: SXSW EDU, CoSN, OECD, and ACMP.
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Process Architect
Supported district and site administrators in building their collective vision, designing frameworks for effective programs, and leading teams with inclusive commitment embedded in the process.
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